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Please provide your name and contact information along with as many details about your device as you can.

Don’t worry! Nothing here is final and it’s fine if you don’t have all the information now or aren’t sure what exactly to put down.

After receiving your submission, I will personally reach out at my earliest opportunity to discuss everything with you and answer any questions you may have.

I offer pick up and drop off services from most shops in the Central Oregon region and prepaid mail-in service for clients throughout the rest of the United States.

Your information will be kept private and confidential and will not be shared with third parties, added to any mailing lists, or used for advertising. Any contact resulting from information you provide will be sent directly from Obsidian Technology to you personally.

In other words: Despite my super tech-looking site here, I promise that I’m actually a human and will not trust anyone else including AIs with your information. All contact will be 100% human-to-human.

A young boy - the owner of the business when he was five years old - with red hair and a white sweatshirt smiling while working on a Radio Shack electronic project kit with wires and a circuit board on a table.

About Me & Obsidian Tech

Computers! Can’t live with em, can’t live without em - am I right? Whether or not we enjoy our devices, we depend on them every day to make our personal and professional lives happen, and we trust them with our most valuable work and most cherished memories.

My name’s Eddie and I’ve been fascinated by electronics my entire life - see this incredibly 1990-coded photo of me as evidence - and my earliest dream as a kid was to have a computer shop with my friends. After doing that successfully for well over a decade at 1201 Computer Repair in Portland, I’ve moved myself up and over the Cascades to live with my family in Bend, and I’m bringing the expertise I built over all those years here to Central Oregon.

My specialty is disaster recovery and board-level work, bringing computers that have suffered spills, drops, fires, and other minor-to-major tragedies - and often more importantly, the irreplaceable data that they contain - back from the brink. My goal is to make it so that a simple and sudden whoopsie doesn’t turn into a timeline altering event for my clients. Board-level work is a skilled handicraft that lies at the intersection of engineering and art where the quality of the work truly determines the outcome. I pride myself on my record of successful repairs and relieved customers and my willingness to stand behind every bit of work that I do.

And perhaps more importantly, with Obsidian Technologies, I strive to bring humanity back to the challenge of living in an increasingly technological world. Every client is a complete being whom I care about and who I realize is trusting me to do everything possible to help, and so every repair I take on is personal project from start to finish.

Thank you for coming to my site and reading all of this.

I truly appreciate your time.

  • "I panicked when my computer stopped charging while I was writing my Master's thesis. I sent my Lenovo to Obsidian Tech and Eddie diagnosed and repaired my port quickly so I could get back to work. The service was incredibly professional and my computer was not only completely fixed, but none of my data was compromised, and it was returned to me cleaned! I could have cried with relief when I got it back. Thank you, Obsidian Tech!

    -- Emily Ralston

  • "I had an incredibly positive experience here. I thought I was facing an expensive repair but was relieved to find it wasn't as serious as I imagined. Eddie's expertise, approachability, authenticity, and his outright kindness put me immediately at ease about my situation. This is customer service on a different level. I highly recommend this company. I wish I could give more than five stars."

    -- Lamar Roach

  • "I'm only able to write this review because of the amazing folks at this computer repair shop. Eddie, specifically, offered the most top tier service. Over the course of a few years, various friends had spilled liquid on my laptop and finally the keyboard had started to fail. Eddie walked me through what approximate costs, which seemed reasonable as the alternative was a whole new computer. After a week, he gave me a price and went to work on it. During the repair a couple of things came up which he could have charged me more for, but didn't as he said they'd honor the price stated when I gave the go ahead. I've rarely had such amazing service. Highly recommended and I'd use them again for my computer repair services. Thanks y'all!!"

    -- Xander Almeida

  • "These folks are fantastic!!! They are communicative, friendly, and go above and beyond to give you the best service. I left my laptop in the rain, and while the computer was too damaged to be repaired, they could get ALL my data AND format it for my new computer. I've been coming here for years with my laptop-related debacles, and they've consistently been an excellent and stress-relieving resource. Their prices are extremely reasonable given the incredible work for their customers. They're so cool. I'd hang out with them for real. Thank you so much y'all!!"

    -- Zave Forster

  • "I'm happy to be writing this from my pristine condition MacBook that Eddie fixed! The folks here were supremely kind, extra communicative (great messaging thru text), and thoroughly helpful throughout the entire process. My Mac had a huge crack in the screen. Eddie not only replaced it within a week, but sourced an almost-perfect OEM Apple screen to replace it at a great price - and passed those savings directly along to me. What I thought would be a $1k+ expenditure (which is what I was quoted at other places) ended up coming in at half that. Eddie also patiently helped me troubleshoot & fix an issue with my password when I came to pick up. Overall, HIGHLY recommend this professional and competent company!"

    -- Charlotte Li

  • "This company hands down has been the most amazing experience I've had with computer support and repairs. These folks have helped me through times of stress in college, times of clumsiness and through times of failing hard drives and digital overwhelm! Recently they've helped me with a major data retrieval project. The turn around was surprisingly quick! I have nothing but great things to say about Eddie, he is kind, professional, communicative and went above and beyond any expectations I had. No need to compare and contrast anymore computer repair businesses...you just found THE place!"

    -- Isa V

  • "I wish I could give them 10 stars! Especially EDDIE who went above and beyond to address my computer issues. I would recommend this business to anyone just simply based off how nice and approachable the staff is. Let alone clearly they are professional experts--my computer is running better than I could have ever imagined!"

    -- Ben Mouser

  • "Literally the best customer service experience I’ve ever had, anywhere, ever. Eddie and co. went above and beyond to fix my computer at an incredibly reasonable price. Their communication was also top notch."

    -- Aaron Anderson

  • "Always friendly, well-informed, tech savvy customer service. Wouldn't trust anyone else with my personal data. Even recovered all my mother's data from an old broken hard drive. Eddie is amazing, patient and very talented!"

    -- Bria Moir

  • "You don't get better service than this. Long story abridged, my computer repair ended up turning into a bit of an ordeal as problems kept arising at each stage, but Eddie and his team were kind, helpful and unstoppable in their quest to figure it out and fix everything. And fix everything they did- the computer is faster and better than ever. I only wish they also ran a mechanic shop so I could entrust them with my car as well."

    -- JD Stettin

  • "Thanks to a recommendation by a coworker, I reached out with the slim hope that they could do some solder work on an old analog piece of video production equipment, a Sony video sketch titler. To my surprise and relief, they were extremely interested to take on the project! All the electrolytic capacitors had to be replaced because Sony used faulty ones on this machine. They were able to recap the board and clean all the electrolytic juice that sprayed everywhere as two of the caps had burst. They even were able to look at it again when I was having power issues a few weeks later. I'm extremely grateful to have this fun machine back in tip-top shape - it's like it's brand new! They were very communicative and made sure to give me updates throughout the process. Will definitely have them in mind if any of my computers have issues in the future."

    -- Faye Fogg

  • "Really good computer repair! Thanks Eddie for fixing my bf's gaming laptop! I have no words how I'm glad. Awesome job!"

    -- Viacheslav Chudaev

  • "I'm not usually a review writing guy but I was very happy with the services I received at this place. I brought in a liquid damaged laptop. After opening up the machine and checking it out they were very realistic with the prospects of saving the laptop, and the cost of services. The original cost of diagnosing the problem was very reasonable and they didn't try to upsell me or anything. I ultimately decided not to move forward with repairs as was their suggestion. But I really appreciated the experience of having working computer professionals be very clear, communicative, and compassionate about my tech troubles. I'll definitely hit them up in the future for my computer needs."

    -- Aaron Keuter