Hey there!
It’s not usually a great day when you’re having to check out repair companies online, but all things considered I’m very thankful that you’ve made your way to my site.
* The form you need to get things moving is just beyond this text. *
Please take a moment to provide me with your name and contact information along with as many details about your device and situation as you’d like.
Don’t worry! Nothing here is final and it’s 100% fine if you don’t have all the information now or aren’t sure what exactly to put down.
After receiving your submission, I will personally reach out at my earliest opportunity to discuss everything with you and answer any questions you may have.
I offer pick up and drop off services from many shops in the Central Oregon region and prepaid mail-in service for clients throughout the rest of the United States.
Thank you for coming by. I’m excited for this opportunity to work together and get things all fixed up for you.
All information you provide here will transit by email and will be as secure as unencrypted modern email can be. To every extent possible, all information will be kept private and confidential and used exclusively for the initial call back, email, or text reply.
Your information will not be shared with any third parties, added to any mailing lists, or used for advertising.
And since this is 2026, after all, I suppose I should also be totally clear that when you hear back from us, it’ll always be a real human reaching out - never an AI.
How this works:
The steps are simple:
- You tell us what happened.
- We’ll talk it through.
- We obtain and diagnose your device.
- We get your approval and begin.
- We get it back to you.
Every service starts with a $135 diagnostic fee that includes shipping or travel costs to get it to me for an assessment, as pricing is impossible before I get the system under my microscope. That diagnostic fee goes towards any remaining aspects of the service that are approved and completed successfully.
Completed repairs typically start at $345 and go up from there. Some services cost substantially less, others more. See our Services page for more details. The balance due will be your approved quote less your deposit. We will never surprise you with a larger bill than what you’ve preapproved. You’ll be kept in the loop if there are any changes as things progress.
Data recovery is the primary goal of most services, followed by complete repair of the device to full functionality. Some devices are fully repairable and others can only be practically repaired enough to get the data off of them.
Every assessment comes with estimates for board-level repair, main board replacement, and a ballpark number for what it would cost to replace the system entirely. Neither board nor system replacement will include data in cases where the device has onboard storage (which includes all modern MacBooks).
If the device is deemed actually or practically irreparable at ANY point in the process, you will not owe anything more than the initial diagnostic fee that you paid to begin the work. Our policy is simple: No data? No fix? No balance due. You may choose to either have the device returned to you for the cost of return shipping, or to have it responsibly and securely recycled for no additional charge.
Return shipping is included in the cost of all successful fixes that are billed in full.